Our policy lasts 14 days. If 14 days have gone from the day the order was received, unfortunately we can’t offer you a exchange.
Since you make an order and accept responsibility , please make sure you choose correct size, model and type.
We do ship items for free, but in case of exchange we charge fees.
NO “REFUNDS & NO RETURNS”.
NOTE: We proceed a full refund only if we send an item as it was not described, wrong size/color or model.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refund will be credited in 15-20 days, depends on bank.
We exchange only the model you ordered (if available) , if size is smaller or bigger. We can not change it to another model. In case if we have it in our stock.
To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Sometimes it happens, that we are not able to exchange your item, in this case we offer you a good discounts/gifts for your next purchases.
You will be responsible for paying for your own shipping costs for exchanging your item. For some countries we charge extra fees for shipping an exchanged product.
Depending on where you live, it may take some time (up to 15-25 days) for your exchanged product, to reach you.
Consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.
Returns are not possible.
CANCELLING AN ORDER
Once an order is placed, we will not be able to cancel it after 4 hours as your order might have already been processed.
Please do drop us an email at firstname.lastname@example.org as soon as possible if you’d like to cancel an order that you have just made.
Cancelling an order after we send a package is not possible. In that case we do not offer refunds/returns.
Please contact customer support if additional information is required email@example.com